Collection of Personal Information

 

Find Mexico (‘We/us/our’) will collect and hold any personal information that you provide to us with your consent and any other relevant privacy or data protection laws regulating the collection, storage, use and disclosure of personal information. Personal information will include your name, contact information, information about your travel dates and personal information required to book travel, and other information we may request.

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Use of Personal Information

Any personal information that we request from you will be used in respect of the products and /or services that we are providing or used to communicate information to you. If you do not provide the information sought by us, it may affect our ability to provide you with and administer our products and/or services.

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Unless you instruct us not to do so, we may also contact you in connection with other products or services or market developments that we feel may be of interest or benefit to you.

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Disclosing Your Personal Information
 

We will not sell or disclose your personal information to other third parties other than as outlined in this policy or required by Mexican law. We may disclose personal information to third-party service providers who enable us to provide our products and/or services to you and communicate with you. For example, we may use third parties to provide travel related services to you, to provide data storage, to host websites, to fulfil orders, create invoices, to assist in marketing, to conduct audits, etc.

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Retention of Your Personal Information

How long we retain your personal information depends on the purpose for which it was obtained and its nature. We will keep your personal information for the period necessary to provide our products and/or services to you and communicate with you. Your personal information will be securely destroyed when it is no longer required.

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Security of Your Personal Information

The security of your personal information is important to us and we have implemented reasonable physical, technical and administrative security standards in an effort to protect personal information from loss, unauthorized access, misuse, alteration or destruction.

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Children

Our websites are not directed to children (those under 18 years old) and we do not knowingly collect personal information from children on our websites. Children are prohibited from using our websites.

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Access to Information and Right to Change

You have the right to access, correct and/or have deleted any of your personal information that we hold, by contacting the privacy officer at the address below.

 

Complaints

You can make a complaint about the privacy of your personal information by contacting the privacy officer at the address below.

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Changes to this Policy

We may update this policy from time to time. When we do, we will post the current version on this website, and we will revise the version date located at the bottom of this page. We encourage you to periodically review this policy so that you will be aware of our privacy practices.

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This policy was last updated on 26 May 2024.